Hagerstown Community College (HCC) has developed a structured, data-driven assessment process to support decision-making and improve student outcomes.
In 2020, HCC introduced six Institutional Learning Outcomes (ILOs) assessed on a three-year rotating cycle, with two outcomes reviewed each year. Academic program outcomes are mapped to these ILOs, while non-academic units set goals during nearly 70 annual fall planning meetings. Each unit presents relevant data alongside program goals and budget requests.
Dean of Planning and Institutional Effectiveness, Carlee Ranalli, said decisions such as new faculty or staff positions are based on enrollment data and trends documented in the college’s Fact Book, rather than on individual requests.
Recent changes have streamlined the process by focusing on collecting more meaningful data, allowing for deeper analysis and actionable planning. External reviewers from peer institutions now conduct five-year academic program reviews. With rising high school enrollment, HCC has adjusted program structures to improve outcomes and is pursuing accreditation from the National Alliance of Concurrent Enrollment Partnerships (NACEP).
During its recent Middle States accreditation review, HCC was recognized for its graduate survey, which directly aligns with the ILOs and validates student engagement with learning outcomes. More than two years of preparation contributed to the successful accreditation process.
As the college prepares to launch a new strategic plan in the fall, priorities will include academic programs, student support, and institutional resilience, with input from both internal and external stakeholders.
Ranalli said the college’s approach ties resource allocation directly to outcomes and ensures HCC remains focused on continuous improvement and student success.
Photo credits to Hagerstown Community College
