In a recent development, an agreement has been reached between the Office of the Attorney General and a global indoor game and amusement company, aimed at ensuring equal access for individuals with severe disabilities across all its Pennsylvania locations.
This agreement comes following an incident that took place in March 2023 at Round One Entertainment’s Lancaster branch. A guest with significant disabilities, including autism and mobility challenges requiring a wheelchair, was denied a reasonable modification to the company’s admission policy. Specifically, the guest had requested the waiver of admission fees for his two personal care aides, who enable his participation in the various activities provided by Round One Entertainment.
Attorney General Michelle Henry emphasized the importance of granting individuals with disabilities unrestricted access to public accommodations, not only as a moral imperative but also as a legal requirement.
The agreement, referred to as an Assurance of Voluntary Compliance (AVC), outlines Round One Entertainment’s commitment to revising its admission policies. This move is in alignment with state and federal disability laws, which mandate that public establishments make reasonable accommodations to enable individuals with disabilities to fully enjoy their goods and services. Exceptions to this requirement are only applicable when accommodating these needs would place an undue burden, endanger health and safety, or fundamentally alter the nature of the services offered.
Handling this case was Honors Deputy Attorney General Molly Pohlhaus from the Office of Attorney General’s Civil Rights Enforcement Section, operating under the guidance of Chief Deputy Attorney General Corbett Anderson.
The agreement signifies a step forward in promoting inclusivity and accessibility within public spaces, fostering an environment where individuals of all abilities can partake in recreational activities without hindrance. This cooperative effort between the authorities and Round One Entertainment showcases the significance of recognizing the rights of individuals with disabilities and underscores the broader drive towards an inclusive society.
