Pennsylvania Attorney General Dave Sunday is warning residents about a phishing scam targeting patients who use MyChart, an online patient portal used by hospitals and health care providers.
Scammers are sending emails and text messages that impersonate MyChart and claim patients can receive a reward called a “MyChart Medicare Kit.” According to the Attorney General’s Office, no such program or reward exists.
The messages are designed to get recipients to click malicious links and provide passwords or other personal information. That information could allow scammers to access a patient’s MyChart account.
The Attorney General’s Office advises consumers to remain skeptical of unsolicited free offers and only use the official MyChart website or app provided by their medical team.
Consumers should not reply to suspicious MyChart emails or text messages, open attachments, click links or use an “unsubscribe” button contained in the messages. Patients should also never provide passwords or verification codes by phone, text or email.
The office also warns consumers not to follow instructions directing them to use a computer to “verify,” “fix” or “unlock” a MyChart account.
Anyone unsure about accessing MyChart should contact their medical provider directly.
Consumers who believe they have been targeted or victimized can file a complaint with the Pennsylvania Office of Attorney General’s Bureau of Consumer Protection, email scams@attorneygeneral.gov or call 1-800-441-2555.
